Frequently Asked Questions
Everything you need to know about your beauty journey with Arey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping costs, provided the product is at least half-full.
Are your products safe for color-treated hair?
Yes, all Arey products are specifically formulated to be safe for color-treated and chemically processed hair. We avoid harsh sulfates that can strip your color.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
Are Arey products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All of our formulas are 100% vegan and we never test on animals.
Can I change or cancel my subscription?
Yes, you have full control over your subscription. You can skip a delivery, change your frequency, or cancel at any time through your account dashboard.